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=Welcome to Your Help Desk Client Support Wiki!=


 * Student Assessment Guides**

[|**SAG_ICAS4023B.rtf**] [|**SAG_ICAS4033B.rtf**] [|**SAG_ICAS4134B.rtf**] [|**SAG_ICAW2002B.rtf**] [|**SAG_ICAW4027B.rtf**]

**http://educationalwikis.wikispaces.com/Articles+and+Resources**
 * How to use wikis (samples)**

[|PROVIDE ONE TO ONE INSTRUCTION.ppt] [|Secure client.ppt] [|Networking presentation.ppt] [|support_center_project.pdf]
 * Lesson 1**


 * Task 1**
 * Task 2**


 * Lesson 2**
 * Task 3**
 * Lesson 3**
 * Task 4**
 * Lesson 4**
 * Lesson 5**
 * Task 6**


 * Short Quiz Wednesday 22 September 2010**


 * Lesson 6**


 * Lesson 7**
 * Lesson 8**
 * Lesson 9**
 * Lesson 10**
 * Lesson 11**
 * Lesson 12**
 * Lesson 13**
 * Lesson 14**
 * Stan is at a professional development workshop in Sydney today, please use this time for individual study answering Task 16 and updating your wiki. Arif is available for questions.**


 * Lesson 15**
 * Lesson 16**


 * Lesson 17**